Frequently asked questions
General FAQ
Do you accept all seasons of clothing at both sales?
Yes. At Crème Brulee, we believe that many moms look ahead to the next season/size when making their purchases, so we allow our consigners to bring all seasons. Keep in mind that some items, such as swim wear and Christmas dresses, sell best in their proper season.
What if I want to consign but I can't make the drop-off or pickup times?
Drop off times are available from 2:00pm-5:00pm on Thursday the day before the sale opens to the public. Pick up is available from 7:00-8:00pm on Saturday. You may have a friend of family member do either for you if you cannot make it. We are unable to transport items to the sale for you, or hold your items after the sale has ended. If you do not pick up your items, they are immediately donated
I have some cute clothes that are in excellent condition, but they aren't very high end brands. Can I still consign them with you?
Yes, we will accept a stylish piece of clothing in great condition even if it’s not name brand. What we want to avoid is someone who wants to consign only store brand/outlet type clothing. If this is mostly what you have, then probably this is not the sale for you.
What if I have lots of great stuff, but no time to prepare it?
If you don't have time to clean, press, price and tag your items, you may be invited to take advantage of VIP Tagging, and we'll do all of that for you. This option is available to consignors who have items that are in high demand with our shoppers, name brand, and in season. Preference will be given to clothing in sizes above 2T, as the smaller sizes are more plentiful at the sale. Email us if you would like to be considered, as this popular option fills up fast and may not be available too close to the sale.
Upon contacting us about VIP Tagging, you will recieve a detailed overview of how this will work for you.
How do I become a Boutique Seller?
Simply email us and let us know about the products you make or represent, and we'll go from there. We have several different options for Boutique sellers to help you be successful. Please note we do not accept any businesses that are not focused on items for babies, kids or families.
Consignor's FAQ
How soon after the sale will I receive my consigning check?
Your consignor checks will be mailed out within 2 weeks of the last day of the sale. You will be able to view your sales in your account prior and know how much you've earned.
Do I have to provide hangers, and will I get them back?
All clothing items must arrive on hangers (facing left, like a question mark.) Childrens' tube hangers come 10-12 in a pack for $1-$2. You can also get free hangers if you ask from some retailers (Osh Kosh and Carter's, for example.) You are welcome to mark your hangers with masking tape if you like, however, we do not usually have time to sort through them for you. At the end of the sale, all hangers will be in large bins, and consignors are free to take some home.
Do you take large baby equipment and furniture?
YES! In fact, these items are always in demand. Please ensure that the item you bring is clean and in working order, with batteries included if applicable. This way, shoppers that may be interested in your item will be able to verify that it is working! Items must also be up to date and meet current safety standards.
PLEASE BE SURE THAT YOU DO NOT BRING ANY ITEM THAT HAS BEEN RECALLED.